About Us

About Us

Hearing Care Excellence for Central Illinois

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the Central Illinois communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Patient Reviews

Read a Few of Our Google Reviews

4.8 out of 5 Stars based on 66 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Monique is very knowledgeable in her position and very personable. Drew is also a very knowledgeable person and very attentive to your needs.

Reviewer Profile Photo Richard Brown, on Google

I needed service on my Signia ear buds and Monique used her tech expertise to resolve the issue. While I was there I had my hearing retested and a very enlightening explanation of the results about hearing loss. She was excellent in how to best correct for this problem. I...

Reviewer Profile Photo Jim Schultz, on Google

Took my 100 year old Mom in today and they were great. Mom felt it was a very beneficial trip, and appreciates the attention she gets there. Great place to go. Thanks!

Reviewer Profile Photo Peter Coyle, on Google

The staff and the Audiologist are amazing here they take great care of their patients and if you have issues they can't resolve they will recommend other places to help you I couldn't recommend another Audiologist to go through for anything else other than here. Thank you for the amazing...

Reviewer Profile Photo Scott Baker, on Google

Monique was incredibly helpful and was so kind and gentle dealing with my Dad’s memory issues while getting his hearing aids back in order. She is an amazing asset to your business - I can’t say enough nice things about her.

Reviewer Profile Photo Eric Mace, on Google